Returns & Exchanges

At BlueStars Quality Replacement Parts, we stand behind the durability of our components and offer a 30-day window for returns on all unused items. If a part does not perfectly fit your appliance or meet your expectations, we are committed to making it right through a simple exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the specific part number to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.

• 2.
  Prepare the Package

  Place the unused part back into its original BlueStars packaging, ensuring all hardware and instruction manuals are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Receive Refund or Replacement

  Once our quality control team inspects the returned part, we will process your full refund or dispatch your replacement component within 3 to 5 business days.